Frequently Asked Questions

Do you work with or represent hospitals?

No. We are independent and have no partnerships, referral agreements, or commission arrangements with any hospital or clinic.

Can you book an appointment or register for me?

No. We do not register patients, reserve appointments, or arrange admission. We explain how these processes generally work so you can complete them yourself.

Can you help with a medical visa?

We explain the general requirements and documentation usually involved. We do not apply for visas or submit documents on your behalf.

Do you give medical advice?

No. We provide information and process guidance only. We do not diagnose, recommend treatment, or interpret test results. Those decisions belong to you and your licensed clinicians.

Do you recommend a specific hospital or doctor?

No. We help you understand how to evaluate institutions and what questions to ask, but we do not endorse or rank specific providers.

How much does a consultation cost?

USD 29 per written consultation, payable before delivery.

How long does it take?

We reply within 2–3 business days of receiving your inquiry and payment. Complex questions may require one round of clarification before the written response.

Will my information stay confidential?

We use the information you send only to answer your inquiry. We do not share it with hospitals, clinics, or third parties without your consent.

What should I do in an emergency?

Contact local emergency services immediately. We do not provide emergency or urgent care services. Read our full scope · Ask a question.